Frequently asked questions
Will the jewelry color fade or tarnish?
Our jewelry is made with high-quality materials, but to maintain shine, avoid water, perfumes, and chemicals.
What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, contact us within48 hourswith pictures, and we’ll arrange areplacement or refund.
How long does delivery take?
We deliver across Pakistan within 2–4 working days in major cities and 3–6 working days in other areas.
Can I return or exchange my order?
Due to hygiene reasons,earrings are not returnable, unless they are defective or damaged on arrival.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp. You can use it to track your delivery in real time.